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General Help

students help

Logo UHasselt Universiteit Hasselt - Knowledge in action


IT Helpdesk

  • The UHasselt IT helpdesk is located in two rooms:
    • campus Diepenbeek: room C8. - tel.: 011/26.81.31
    • campus Hasselt: building Old Prison room B0.11 - tel.: 011/26.81.94 

  • Office hours:
Office hours 8.30h - 12.00h 13.00h -16.30h
Monday by appointment only
Tuesday by appointment only
Wednesday by appointment only
Thursday by appointment only
Friday by appointment only

By mail and phone each business day from 8.30h until 12.00h and from 13.00h until 16.30h.  

  • Questions can be asked via the following methods:
    • by going to the helpdesk counters (see above) 
    • via e-mail: helpdesk@uhasselt.be
    • by phone (see above)

  • "First line helpdesk": a number of questions and problems will be referred to the appropriate service or expert.

Other questions:

  • For general questions (not IT oriented) contact the reception tel.: 011/26.81.11 or via e-mail: info@uhasselt.be

  • For questions concerning education, enrolment, .... contact studentadministration tel.: 011/26.81.00 or via e-mail: studentensecretariaat@uhasselt.be.