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Viamigo: alone en route with a coach from a distance

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A spontaneous visit to family and friends? A short stop at the bakery? ‘A short stop at …’ isn’t for everyone as evident as it seems. Consider, for example, people with an intellectual disability, elderly with (early) dementia or people with an acquired brain injury. They often encounter barriers when travelling alone and are therefore mostly accompanied by family members, friends and volunteers or use custom transport facilities. Thanks to the platform Viamigo developed by IMOB, they can now leave without being accompanied. A coach (caregiver, family member or friend) monitors them in real-time from a distance.

Pre-defined routes
The coach registers in the webinterface of Viamigo the trips that the Viamigo-user often makes, and ascribes further details to each route. Where does the individual walk? Where does he take a bus? Which areas may he enter (safe zones) and which areas not (dangerous zones)? Once everything is installed, the user can make a trip alone.

Leaving allowed when being supervised virtually
The coach receives a notification, when the user selects a route on his smartphone and thus wants to depart. The coach can confirm or reject the trip. When he rejects, a red thumbs down appears on the smartphone display accompanied with the message: “There is no coach available. Do not leave!”. When he chooses to confirm this trip, a green thumbs up appears on the smartphone display accompanied with the message: “OK! You can leave”. Using the GPS-coordinates of the smartphone, the coach can now track the user in real-time.

Viamigo warns coach at irregularities
Viamigo evaluates whether incorrect speeds are detected, the user deviates from the route and/or dwells too long at a specific location. In this case, the coach is automatically notified, so that he can trace the user through the Viamigo website or application and – if necessary – take action. He can, for example, shepherd the user through the situation by calling or texting him.

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