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FAQ ACADEMIC YEAR 2021-2022

Am I allowed to come to campus?

Where and when do I have courses?

I have questions about my studies?

What to do if I have COVID-19 symptoms?

What to do in case of a confirmed COVID-19 infection?

What if a housemate tested positive for COVID-19?

Can I study in the university library?

Can I eat in the campus restaurants? 

Will there be student activities?

What about corona measures in my Student room?

 

Am I allowed to come to campus?

Definitely, we will start the academic year in code green. But whenever moving around inside the campus buildings and in class you will have to continue to wear a face mask. 



Where and when do I have courses?

You can find the course schedules via this web page. Please, check this regularly.



I have questions about my studies?

Even though we try to organise the academic year as 'normal' as possible, it's perfectly understandable that you have doubts, fears or questions. Do not get stuck with it, but appeal to our student support staff (student psychologists, disability officer, social services, study coaches and academic advisors). They are happy to help you. 

You can reach student support by email, google meet or phone. An appointment on campus is also possible.

The Studentpoint on the Agora (Diepenbeek campus) is open every working day from 10 a.m. to 2 p.m. Additionally Studentpoint will be open from 2 p.m. to 5 p.m. from Monday to Thursday. On Monday and Wednesday, fellow international students will help you out. You can drop by without an appointment, for all your questions related to your studies, how to study, facilities, approach to exams, ... but also if you have doubts or don't know what to do. 

You can also mail to studentpoint@uhasselt.be.

Are you looking for extra inspiration about motivation, concentration, study method, ... then you can read our page with study tips.

For administrative questions (mobility, student file, ...) you can contact the student service desks on campus Diepenbeek and campus Hasselt, every working day from 9 am - 12 pm and 1 pm - 4 pm (Friday until 2 pm). 


What to do if I have COVID-19 symptoms?

We are doing our utmost to ensure our campuses remain ‘low risk zones’. If you follow the applicable guidelines, the chance is small that you will become infected. Yet it can happen that you become ill. If so, please follow the guidelines below carefully.

If you become ill on campus

  • Immediately return home. Travel alone or ask someone within your personal bubble to collect you.
  • If required - call the emergency number: 999.  A first aid colleague will escort you to a separated waiting room until you can be collected.
  • Get in touch with your doctor and follow advice with regards to the required period of absence and getting tested.

If you become ill at home:

  • Stay at home and report your absence.
  • Get in touch with your doctor and follow advice with regards to the required period of absence and getting tested.


What to do in case of a confirmed COVID-19 infection?

  • Follow the instructions of your doctor and go into quarantine.
  • The government may initiate the process of contact tracing. We ask for your full cooperation in this.
  • Inform Hasselt University by e-mail to coviduhasselt@securex.be. Securex will send you a form with more explanation and some questions.

Why do I have to fill in this form?
The purpose of this form is to monitor the number of infections on our campus, in the first place to detect possible "clusters". By this we mean 2 or more positive cases within one group, with a possible link between them.

This will enable us to perform a risk analysis and to take the appropriate measures to protect students and staff of UHasselt. 

Your answers will go to the Securex External Prevention Service (medical service) which will process the data, with the guarantees of medical professional secrecy. This initiative comes on top of and does not replace the activities of the federal contact tracers, which aim to notify the contacts of people who have tested positive.

What are risk contacts?

High-risk contact

-A person who was in the same room/enclosed environment as a covid-19 patient for more than 15 minutes (cumulatively), during which time a distance of 1.50 m was not always maintained or a face mask was not always worn properly (check how to wear a face mask).
-A person who has came into direct physical contact with a covid-19 patient.

Low-risk contact
A person who was in the same room/enclosed environment as a covid-19 patient, but was within a distance of <1.50 m for less than 15 minutes (cumulatively).


What if a housemate tested positive for COVID-19?

  1. Stay at home and report your absence.
  2. Get in touch with your doctor and follow advice with regards to the required period of absence and getting tested.

If you must go into quarantine but you are not ill yourself, contact your faculty to discuss the possibility of online education for all courses during the quarantine.

For on-campus courses where attendance is compulsory, you must submit an absence notice via your student file. As a certificate of absence, a declaration of honor is sufficient.

If you are ill or pass a positive corona test, follow the instructions for a confirmed COVID-19 infection (see question above).  

 

Can I study in the university library?

Of course. To give everyone a fair chance of a study place you have to make a reservation via Take a seat! 
Reservations are not required for a short visit (without a seat).

More information and FAQ at https://bibliotheek.uhasselt.be/nl/take-a-seat.

You can read everything about the opening hours and services of the Campus Library Diepenbeek and the Law Library Limburg on the library website.



Can I eat in the campus restaurants? 

The restaurant at campus Diepenbeek will be open as from September 13th with full service from 11.30 am to 1.30 pm. and a pitstop shop from 10 am to 6 pm.  


 Will there be student activities?

Keep an eye on Facebook.com/StuvoUHasselt, they serve you with a lot of fun tips. 

If you'd like to get to know fellow students in the region, then download the 'KLIK' app via Google Play or the App Store. 




What about corona measures in my Student room?

If you live in a student room, corona guidelines also apply there.

The FAQ-list on kotatlimburg.be explains what’s allowed and what’s not in your student room during corona measures.