How to follow your order state?
Surf to webshop.uhasselt.be, log in, set to English if necessary and choose on the left "Overview orders".

Click on the icon with the arrows corresponding with the orders of the current academic year to consult your orders of that academic year.

In the fourth column you will find the state of your order.
How to cancel an order?
Surf to webshop.uhasselt.be, log in, set to English if necessary and choose on the left "Overview orders".

Click on the icon with the arrows corresponding with the orders of the current academic year to consult your orders of that academic year.

On the right side of your order there is a button that will let you cancel your order as long as you haven't collected it yet.
If you've already paid for your order then clicking this button will also send a request for reimbursement to our financial department.