At Hasselt, you can pay for catering and printing/copying using the PingPing payment system. PingPing is integrated into your student or staff card. You can make payments on both the Hasselt and the Diepenbeek campus (catering, printing/copying, vending machines, entertainment, sports and bike hire from VEDO). You will get a discount at the student restaurant if you pay using the card.
How do I get started?
Your card is automatically ready to make payments.
How do I top up?
1. With your Bancontact/Mister Cash card at the PinPoint machine on campus
The PinPoint machine on Diepenbeek campus is next to the Bancontact/Mister Cash machine in the main street of Main Building D and in Hasselt opposite the drinks vending machines in the central hall of the Old Prison. The money will be immediately available on your PingPing account. There are no administrative charges to pay. You can top up at the PinPoint machines using Bancontact/Mister Cash.
2. Online via www.pingping.be/uhasselt
You will need to login once at www.pingping.be/uhasselt and create a password. You can change the settings to English in the lower left corner. Visit the site and click on ‘Forgot password’. Enter your student/staff number. You will then be sent an email with a unique link to create your password
Go to the website and log in with your student number/staff account and the password you have chosen. Click on ‘Top up balance’.
How do I manage my balance and transactions?
To manage your transactions and balance you need to visit www.pingping.be/uhasselt. Log in using your student number/staff account and the password you have chosen. Click on ‘My transactions’ for a detailed list of your transactions.
How do I pay with PingPing?
You can pay at the cash till of the restaurant, at the printer/copier and at the confectionery and drinks vending machines. You can also pay small amounts at reception, for sports activities or for VEDO bike hire.
|1.||Cash till: swipe your student/staff card over the PingPing reader to pay and get your discount.|
|2.||Printer/Copier: swipe your student/staff card over the reader to start the session. You will be charged at the end of the session.|
|3.||Confectionery/drinks dispensers: swipe your student/staff card over the reader and make your selection..|
|4.||Hasselt University reception, Sport and Vedo: swipe your student/staff card over the reader to pay.|
What should I do if I lose my card?
If you lose your card, you should deactivate it immediately. This ensures that nobody can make payments with your card.
Go to www.pingping.be/uhasselt and log in. Click on ‘Block card’ and follow the further steps..
A deactivated card CANNOT be re-activated for security reasons. You will need to go to the student office to have a new student card (with a new number) created. This will automatically be activated for your account.