I am Greg Van Houdt, and I graduated from the Business & Information Systems Engineering program at Hasselt University in 2019. I have always been interested in Business Information Systems and how they can improve the quality of business processes & decision making, but also the quality of life of the employees using such systems. This interest became more and more apparent when I was involved at one of the largest car dealerships, Van Mossel Automotive Group, during my summer jobs for five consecutive years. There I worked on IT systems, increasing the collaboration and coordination amongst sales and administrative employees, even across different dealership sites. To me, starting a Ph.D. in this field just made sense. And now, I am already in my third year of the Ph.D. program.