EURO-cAIre – Smarter Emergency Medical Response in Life-Threatening Situations in the Meuse-Rhine Region

How can AI help emergency services respond faster and more efficiently in cross-border regions?

The Interreg project aims to improve the deployment of emergency medical services, such as ambulances, and enhance both the speed and quality of urgent medical care.

As part of EURO-cAIre, an intelligent software prototype will be developed and tested to support more efficient emergency service deployment, regardless of national borders. By doing so, the project seeks to strengthen cross-border cooperation and improve access to emergency care for citizens throughout the region.

Using modern technologies, the project will examine how EMS currently operate and how this can be improved, for example through faster response times, better arrival times, and greater coverage of the area. These factors will be measured both before and after the test. The software will help dispatch centers to share and deploy resources more efficiently and strengthen cooperation between countries. Practical recommendations for the future will also be made.

A key objective is to improve coordination and resolve communication issues between EMS from different countries. We are doing this using a transcription tool capable of live translation. We are assessing the impact by comparing the experiences of emergency responders who previously faced communication issues with their experiences after using the tool.

Dispatch centers are participating in the development and testing of the software and are collaborating with small and medium-sized enterprises. Digital innovation and targeted training enable them to perform their work more effectively. Improvements in coverage and response times are demonstrated through a simulation as proof of concept.

Hasselt University will contribute to the project by providing an analysis of social, legal, cultural, and organisational factors influencing the implementation of cross-border cooperation in the health-care sector.

Project website: https://www.interregmeuserhine.eu/en/projects/euro-caire/

Funding Information

The EURO-cAIre project is funded by the European Union and the Interreg Meuse-Rhine (NL-BE-DE) program with a grant of €3,205,757.17. Regional co-financing amounts to €868,164.05. The project partners are co-financing the project with €1,269,007.46, resulting in a total budget of €5,342,928.68. Co-financing is provided by the State of North Rhine-Westphalia (DE) and the Ministry of Economic Affairs (NL).

Project partners

Uniklinik RWTH Aachen
Feuerwehr und Rettungsdienst der Stadt Aachen
Learn to Rescue GmbH
TimeLab (Stokhos B.V.)
iSE GmbH
Hasselt University
Safety Consulting & Technology B.V.
DATUS AG
Ambulancezorg Limburg
EMRIC

The project is co-financed by: