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Healthcare
Understanding and enhancing the organization of healthcare services
The Healthcare research cluster at the Faculty of Business Economics brings together an interdisciplinary group of researchers studying how healthcare services can be organized, managed and improved. Our unique contribution lies in applying expertise from business economics disciplines such as service management, logistics, process analytics and health economics to healthcare challenges.
Our focus
We focus on how healthcare services can be better designed, organized and managed to create value for patients, healthcare professionals and healthcare organizations. Our research spans a variety of healthcare settings, including:
- hospital-based care
- home healthcare services
- rehabilitation services
- healthcare technology (e.g., remote monitoring, healthcare apps)
Our research
Our cluster brings together researchers from different fields, including service research, process analytics, logistics, and public policy. Our research aims to support healthcare organizations that want to design, manage, and improve their healthcare services in terms of processes, planning, and patient experiences. We study both operational and strategic challenges in healthcare, with the aim of improving efficiency, quality of care and patient centricity.
Examples of our research topics include:
- Developing innovative methods that enable healthcare organizations to understand and improve their work processes in a data-driven way.
- Studying planning problems using techniques from operations research to increase the efficiency of healthcare organizations.
- Understanding, measuring, and managing patient- and person-centricity in healthcare to enhance patient experiences and wellbeing.
- Understanding and managing the impact of healthcare technologies (e.g., remote monitoring) on patients and healthcare providers.
- Conducting health economic evaluations, including cost-effectiveness and cost-utility analyses.
- Analyzing willingness to pay (WTP) for healthcare services and technologies.
What's in it for you?
Our research connects scientific knowledge with real-world healthcare challenges and supports organizations and researchers in developing effective and evidence-based solutions. We collaborate with both academics and healthcare organizations to conduct impactful research that improves healthcare services.
For academics & researchers
We support your research by:
- Contributing expertise from our research areas related to the organization of healthcare services
- Collaborating on interdisciplinary research projects
We are happy to collaborate and join forces in advancing academic knowledge to support improved healthcare delivery.
For healthcare organizations
We support your organization in addressing operational and strategic challenges by:
- Gathering in-depth, data-driven insights into work processes using process analytics.
- Providing efficient solutions to planning problems.
- Offering a better understanding of the patients’ and/or healthcare professionals’ perspective.
- Conducting health economic evaluations and willingness-to-pay analyses to support evidence-based decision-making.
Regardless of your healthcare setting, we are happy to think along with you and explore ways to collaborate to enhance your healthcare services.
Contact
Prof. dr. Niels Martin
Cluster lead
Prof. dr. Sara Leroi-Werelds
Cluster lead